At Theatre Forum, we’re committed to protecting your privacy. So we treat all personal data entrusted to us with the highest degree of security and confidentiality. This Statement summarises how we manage the personal information that is collected when you visit and use our website.

GDPR Compliance

All data is gathered and processed in accordance with data protection legislation, including the EU’s General Data Protection Regulation (GDPR) effective 25 May 2018, and future implementing legislation in Ireland.

Theatre Forum as a Data Controller

Theatre Forum operates as a Data Controller, determining the purposes and means of processing personal data.

Data collected

Our website does not store or capture any personal information at all when someone who is not registered visits it. The system only logs an IP address along with other information provided by the visitor’s browser. This may include the name and version of the browser and operating system, and any website address that referred you to the our website. This information is only used for producing anonymous website statistics to help us improve the delivery of our online services.

Our website system asks you to provide personal data if you do the following:

  • Join Theatre Forum as a member
  • Register or buy tickets for an event
  • Fill in an online form
  • Use the Contact Us email option.

Cookies

When you visit the pages of our website, a small text file called a ‘cookie’, is downloaded onto your computer. This is a session cookie. It only remains on your computer until you close your browser. This cookie is not used to identify you personally in any way. We use this type of cookie to collect aggregated website statistics that allow us to understand how visitors use the site. All the information collected is anonymous and is only used to analyse usage and improve services.

When you first visit our site as a registered user, a persistent cookie is downloaded. This remains in your browser’s cookie store between sessions. This type of cookie allows us to identify repeat visitors to the Theatre Forum site and allows registered users to use the site without logging in each visit.

If you prefer, you can visit and view our site without cookies by adjusting your browser settings. If you do disable cookies, some site functions might not work correctly.

How data is used

Information collected by Theatre Forum’s website is only used for monitoring purposes unless you give us consent for your information to be used in particular ways. These might include providing your email address and information about you or your organisation so that we can contact and mail you, joining as a member, registering for an event, and receiving updates about our work and events.

We ensure that all personal information supplied is held securely, in accordance with the requirements of the relevant Irish legislation, namely the Irish Data Protection Act (1988), and the Irish Data Protection (Amendment) Act (2003). Theatre Forum never sells or rents personal data to third parties. We will not share your personal information with an unauthorised third party unless required to do so by law.

Authorised data processors

Theatre Forum contracts with trusted third parties in order to provide certain services. Examples of our authorised third party data processors are Stripe and Campaign Monitor.

  • Stripe – We use Stripe to process our online payments. On Theatre Forum’s behalf, Stripe processes all payment information strictly in accordance with Stripe’s privacy policy. Paying a membership subscription or buying tickets for an event such as the Conference on our website means that we obtain limited information about the payment card, such as the last four digits of the card number, the country of issue and expiry date, from Stripe our payment processor.
  • Campaign Monitor – We use this email address management and message sending service provided by Campaign Monitor Pty Ltd. This service facilitates the collection and storage of contact details that allows us to create distribution lists and send emails. All data storage and usage is done strictly in accordance with Campaign Monitor’s Privacy Policy.

Data breaches

At Theatre Forum, we take the necessary measures to ensure your personal data is protected including encryption, password protection and physical safeguards. In the unlikely event of a significant data breach, Ireland’s Data Protection Commissioner and all affected individuals will be notified within the required legal time frame.

Your rights

You have many legal rights when it comes to the personal data you provide to us. These include the right to withdraw your consent at any time, to know what data is being held about you, to request the removal of your personal data from our records and to have this action completed in a timely manner, to object to certain processing of your data, to restrict how your data is used and to lodge a complaint about the handling of your data with a supervisory authority.

You may exercise any of these rights by mailing a request to info@theatreforum.ie or by post to our office:

Theatre Forum
Festival House
12 Essex Street East
Dublin D02 EH42

You can also automatically unsubscribe from our mailing list at any time by selecting the ‘unsubscribe’ option at the bottom of any Theatre Forum email newsletter.

Contact us

We’re contactable 9:30am to 5:30pm, Monday through Friday except bank holidays, by calling +353 1 6778779 or emailing info@theatreforum.ie.

We reserve the right to make amendments to our Privacy Statement at any time and without notice. This Statement was updated on 24 May 2018.